At Level Up Wave, we prioritize the protection and confidentiality of your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data to ensure your privacy is respected and upheld. By engaging with our website, you acknowledge and accept our commitment to maintaining the privacy and security of your information.

Refund and Returns Policy

This Refund and Returns Policy governs the procedures for refunds and returns for purchases made on the Level Up Wave website (“Site”) or through affiliate links. By making a purchase on our Site, you agree to abide by this policy.

1. Refund Timeframe

Our refund and returns policy lasts for 2 hours from the time of purchase. If 2 hours have passed since your purchase, we cannot offer you a full refund or exchange.

2. No Refund for Courses and Services

Refund will not be provided for the purchase of any course or service made through the Level Up Wave website or affiliate links under any circumstances.

3. Refund Policy for Mystery Boxes

For Mystery Boxes, our refund and returns policy lasts for 2 hours. If 2 hours have passed since your purchase and the box has not been opened, we cannot offer you a full refund or exchange.

4. Refunds Process

To complete your refund, we require a receipt or proof of purchase. Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within a certain amount of days.

5. Late or Missing Refunds

If you haven’t received a refund yet, please first check your bank account. Then contact your credit card company, followed by your bank. If you’ve done all of this and still have not received your refund, please contact us at amandeep08653@gmail.com.

For refund inquiries, please contact amandeep08653@gmail.com.

6. Changes to This Refund and Returns Policy

We reserve the right to update this refund and returns policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site. We encourage you to review this policy periodically to stay informed about our refund procedures.

By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please refrain from using our website.

If you have any questions or concerns about our refund and returns policy, please contact us at amandeep08653@gmail.com.